Are you going to pay for the credit card bill that you didn't use and you don't even have the card? The total bill is more than 6 million Rupiah or about USD 600 with the conversion rate of USD 1 = Rp 10,000.
Well, this happened to a cousin where she did apply the credit card and apparently she never received the card then she had the bill. When she applied for the credit card, she had mentioned to send the credit card to the home address because there are like hundreds of people working in that company. Apparently, the credit card was still sent to her office and apparently it was received by someone. Similar to the PIN number for the card also. I wonder how can the Citibank delivery boy can simply let other people sign and take the cards?
So, we did call the Citibank and complained about this. Then after 3 or 4 months later, they claimed that they had done the investigation and still my cousin had to bare the credit. Base on what?
If this is the case, then it would be hard for people to trust Citibank and applied for the credit card again.
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